Our topmost priority is to establish and uphold the trust of our clients — delivering honesty and transparency at every stage.
We recognise the critical importance of the roles we recruit for, as well as the pivotal development of the leaders we coach — understanding that they are integral to the success of your business. As your partner, we prioritise delivering unwavering honesty and transparency in all our communications, ensuring you have complete confidence in our services.
Our collaborative process walks you through every step — from first conversation to lasting partnership.
The main objective of the discovery phase is to gain a comprehensive understanding of your recruitment needs or talent development objectives. During this phase, you'll likely seek further information about our programme delivery methods. If there's alignment, we can then proceed to discuss the specifics of our potential partnership.
We will discuss and collaboratively decide next steps. This involves agreeing on timelines, scope, scale, and parameters for the search process and coaching framework — as well as establishing evaluation criteria to gauge progress toward meeting your objectives.
We will then move forward to put the agreed-upon actions into effect. This entails collaborating directly with the hiring manager throughout the entire process — from research and shortlisting to candidate appointment and onboarding. For coaching candidates, we begin with a personalised Leadership Roadmap session with the coachee, co-creating a plan to guide them through the programme.
We don't believe there should be any surprises. Transparency is key to our partnership. We propose a weekly check-in to address any ongoing challenges and maintain our alignment with the agreed-upon objectives. We are also readily available to connect whenever questions arise outside of these scheduled check-ins.
The formal closure of the project — whether it pertains to recruitment or coaching — marks an increasing opportunity for us to establish enduring partnerships with our clients and delve into the possibilities of new ventures together.
"Effa balances being results-driven with a people-focused approach to management. She is approachable, supportive and passionate about achieving the highest standards of work and I would absolutely recommend working with her."Emma — Business Owner, UK